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Why Likability Matters More Than Competence

March 25, 2019 By Melissa

Malpractice lawsuits are every doctor’s nightmare.

Once a doctor gets sued for malpractice, the implications reach far and wide. Patients distrust their doctor. Self-doubt creeps in. Some doctors even take it as a sign to leave the medical profession altogether. Even though many cases are dismissed or settled outside court, the effects of receiving that dreaded notice letter can last a lifetime.

A study using a malpractice database in Florida found that 6 percent of obstetricians accounted for over 70 percent of all malpractice-related expenses over a 5-year period. Further research showed that claims at all levels, from unpaid claims to large paid claims, played a predictor in whether a doctor was sued in the past.

Basically, some doctors get sued repeatedly, while others hardly ever get sued. There’s clearly a difference between the two. But what is it? Why do malpractice lawsuits happen in the first place?

[Read more…]

Filed Under: Psychology Tagged With: brain, change, life lesson, psychology, psychology study, research, social, social skills

How to Captivate Your Audience With a Good Story

March 11, 2019 By Melissa

Captivate someone for a moment, and you stay captured in their memory forever.

When someone enthralls you, the rest of the world melts away. Nothing else matters. It’s only you and the other person.

On the opposite end, being in the presence of someone boring is like a death sentence.

[Read more…]

Filed Under: Psychology Tagged With: life lesson, psychology, social, social skills, story, storytelling

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